Help Desk

Welcome to the Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket*.

Please note: if you are not a current client with FlatRock Technology Group, please submit a support request using our CONTACT FORM instead of our Support Forms

Open A New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please click the link and then login.

Check Ticket Status

We provide archives and history of all your current and past support requests complete with responses. To do so, please click the link.